Operations Management

Operational Strategies:

• Creating Operational Level Strategies
• Operational Control & Governance
• Operational Planning & AOPs
• Operational Strategic Management
• Quality Management System Development
• Cost Centre Establishment for Operational Strategies
• Department Specific Operations Strategies

Marketing & Sales Support:

• Business Plan Conceptualization
• Branding & Media Management – ATL & BTL strategies
• Digital Marketing Strategies
• Content Writing & Content Development
• Community Relationship Program
• Doctor Connect Program
• Corporate Connect Program
• International Marketing
• Patient Retention Programs
• Medical & Health Tourism

Supply Chain & Pharmacy Management :

• Structuring SCM & Pharmacy Operations
• Cost Savings Measures
• Vendor Evaluation
• Product Evaluation
• Procurement and Selection
• Direct Import
• Contract Manufacturing
• Spend Management Practices
• Product Selection
• Cost Benefit Analysis
• Budgeting
• SCM for Positive EBIDTA
• Gross Contribution Control (GCC) and Monitoring of Medical Services
• Gross Contribution Control and Monitoring Facility Management
• Inventory and Materials Optimization
• Hospital Pharmacy Management- SOP/Standards. Operations
• Retail Pharmacy Management
• MEO-Biomedical: Usages, Need Analysis, Spend Control
• Procurement and Strategic Sourcing
• SCM- Audit & Analysis

Finance :

• Budgeting & Budget Control & Monitoring
• Revenue Cycle Management
• Financial, accounting, and billing systems
• Financial Modeling
• Project appraisal
• Spend Management & Cost Control
• Product/Procedure-wise costing
• Business Intelligence Data
• MIS & Financial Alerts

System Audits & Process Control:

• Developing process & quality management systems
• Evaluating Current Process
• Gap Analysis
• Re-engineering the process
• Training on QMS
• Adherence Audit & Outcomes

Quality & Accreditation:

• Quality Management System Implementation
• Hospital Accreditation
• Certifications
• Post-certification supports
• NABH
• JCI
• NABIL
• Nursing Excellence
• ISO Standards

Hospital Information Technology :

• Gap Analysis
• Need Analysis
• Customization & Enhancement
• Automation & Control
• Technology evaluation
• Implementation

Human Capital Optimizations:

• Manpower Planning
• Manpower Skill Mapping
• Manpower Development
• Human Resource Optimization
• Leadership Team Building
• JD's & KRA's
• HR Policies & Procedures

Doctors Engagements:

• Doctors
• Surgeons
• Specialist
• Super Specialist